Sage50 syncs failing with Map Errors

Incident Report for Codat

Resolved

The incident has now been resolved, ongoing monitoring has shown that Sage50 has returned to normal stability.

If you are still affected by this issue, please contact [email protected]

Posted May 05, 2023 - 18:57 BST

Monitoring

We have implemented a fix in Production.

Affected users should now see normal syncing behavior for Sage50 connections.

Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

Posted May 05, 2023 - 18:29 BST

Investigating

We have identified the cause of the incident and are currently implementing a fix to remediate the issue.

This incident will be updated as soon as we have successfully tested and rolled out a fix in Production.

Posted May 05, 2023 - 13:30 BST

This incident affected: Accounting API (Sage 50).