Non-expected behavior on the auto-save/recovery feature in the Creative Studio.

Incident Report for ion interactive

Resolved

The P&E team deployed a new version of the functionality, and the feature is working as expected.

Posted Apr 28, 2022 - 09:57 EDT

Identified

We identified that some users are experiencing non-expected behavior on the auto-save feature. That prevents the auto-save and the recovery of Creatives' past versions.

We are working to deploy a fix for that situation soon.

As a workaround is to manually save the current working version, with the option on Versions... > Save new version in the Creative Studio. By doing that, the user will be able to save and recover that version later.

Posted Apr 18, 2022 - 12:21 EDT