Rewards Genius Order History may be delayed in displaying orders
Incident Report for Tango Card
Resolved
We have resolved the issue, and all orders are now displaying in order history.
Posted Aug 10, 2021 - 16:13 PDT
Identified
We have identified the issue, and are working on a fix.
Posted Aug 10, 2021 - 15:17 PDT
Update
We are continuing to investigate this issue.
Posted Aug 10, 2021 - 15:17 PDT
Investigating
We are currently investigating an issue where some orders are not displaying in the Rewards Genius order history tab. We advise that orders placed may have successfully completed, but are not displaying in the order history. We will update once we know more.
Posted Aug 10, 2021 - 14:56 PDT
This incident affected: Rewards Genius - Production.