A fix has been implemented and we are monitoring the results.
Posted 3 months ago. Feb 11, 2025 - 16:25 UTC
Update
The web portal slowness is resolved and functioning normally but you may experience some delays in device check-ins.
Posted 3 months ago. Feb 11, 2025 - 13:58 UTC
Update
We are continuing to investigate this issue.
Posted 3 months ago. Feb 11, 2025 - 11:36 UTC
Investigating
A number of Ivanti Neurons for MDM customers on the http://eu1.mobileiron.com environment are experiencing a degradation to the service. The web portals may be slow or display errors and there may be delays in device check-ins.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Tracking Work Item: 1524983
Posted 3 months ago. Feb 11, 2025 - 07:33 UTC
This incident affected: Ivanti Neurons for Mobile Device Manager (https://eu1.mobileiron.com).
