WildFire Issue
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Mar 31, 2023 - 22:56 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 31, 2023 - 21:03 UTC
Update
We are continuing to monitor for any further issues.
Posted Mar 31, 2023 - 19:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2023 - 17:30 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 31, 2023 - 16:42 UTC
Investigating
WildFire is currently experiencing an issue in Europe cloud. We are actively working on this issue and will provide another update by 18:00 UTC with further details.

Customer Impact: Delay of Sample processing and failure of getting reports

Workaround: N/A
Posted Mar 31, 2023 - 16:26 UTC
This incident affected: WildFire (WildFire Europe Cloud).
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