This page shows the status of the Pexip Service network and its components. This page is updated to show ongoing outages or service degradations that are currently impacting users.
Analytics
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Operational
Partner Portal
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Operational
Control Center
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Operational
Public internet peering
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Operational
Partner Help Center
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Operational
Phone book
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Operational
Provisioning service
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Operational
One-Touch Join
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Operational
PSTN access
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Operational
QoS Backbone
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Operational
Registration and Call Service
Operational
VMR service
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Operational
Cloud Video Interop for Microsoft Teams
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Operational
Google Meet Interoperability Service
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Operational
Resolved -
Further adjustments were made before today's Peak which were shown to be successful. This issue is now resolved.
Apr 18, 13:45 UTC
Investigating -
Whilst the implemented changes notably reduced the setup delays and failures during today's 08:00 AM UTC peak, there were still a few instances of delays and call failures observed. Our investigation is ongoing, and we aim to provide a complete solution as soon as possible
Apr 17, 09:58 UTC
Monitoring -
We have identified what we believe to be the cause of this issue and have deployed a fix. We will continue to monitor at this time
Apr 16, 15:47 UTC
Investigating -
We are currently investigation the issue to establish root cause.
Apr 16, 13:48 UTC
Resolved -
This incident has been declared resolved.
Apr 12, 14:35 UTC
Update -
We have identified the cause and have applied a change which has fixed the issue. We are currently monitoring the situation for any additional adversities.
Apr 12, 13:55 UTC
Monitoring -
A fix has been implemented, and we are monitoring
Apr 12, 13:54 UTC
Investigating -
We are investigating reports of failures to join VMR meetings on the service.
Apr 12, 12:56 UTC