Service disruptions INST06US
Incident Report for SysAid
Resolved
The incident has been resolved.
Posted Feb 04, 2022 - 00:57 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2022 - 00:48 UTC
Investigating
We are currently investigating an issue whereby multiple customer hosted on inst06us are reporting issues in regards to impossibility of accessing their Cloud URL under certain conditions (Invalid account error message). Clearing browser cache resolves the issue.
Posted Feb 04, 2022 - 00:32 UTC
This incident affected: North America (INST06US).
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