A subset of calls destined to Canada may not complete
Incident Report for Zoom
Resolved
This incident has been resolved.
Posted Jul 12, 2022 - 15:18 PDT
Update
Our third party carrier is observing stable and expected traffic behavior. We are continuing to monitor the situation and will post updates as we have them.
Posted Jul 12, 2022 - 08:35 PDT
Monitoring
Our third party carrier is observing stable and expected traffic behavior. We are continuing to monitor the situation and will post updates as we have them.
Posted Jul 11, 2022 - 09:44 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates as we have them.
Posted Jul 10, 2022 - 16:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates as we have them.
Posted Jul 09, 2022 - 16:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates as we have them.
Posted Jul 08, 2022 - 16:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates every hour or as we have them.
Posted Jul 08, 2022 - 15:30 PDT
Identified
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates every hour or as we have them.
Posted Jul 08, 2022 - 14:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates every hour or as we have them.
Posted Jul 08, 2022 - 13:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates every hour or as we have them.
Posted Jul 08, 2022 - 12:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates on the hour or as we have them.
Posted Jul 08, 2022 - 11:30 PDT
Update
The third party carrier has acknowledged a Canada wide service outage. We are continuing to monitor the situation and will post updates on the hour or as we have them.
Posted Jul 08, 2022 - 11:01 PDT
Investigating
We are investigating an issue with one of our underlying carriers in Canada. Some calls made from Zoom Phone to a specific destination Canadian carrier’s numbers may not complete. We will post updates as we have them.
Posted Jul 08, 2022 - 10:39 PDT
This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone, Calling (Inbound/Outbound)).