Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might have failed to load for certain Shopify merchants
Start Time: October 1, 2021 - 18:20 (UTC)
End Time: October 1, 2021 - 20:20 (UTC)
Business Impact:
The Yotpo Reviews and Ratings on-site widgets might have failed to load for certain Shopify merchants. We can confirm the issue is fully resolved.
We apologize for the inconvenience and appreciate your patience while our engineering teams were working to resolve the matter.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Oct 01, 2021 - 23:36 IDT
Investigating
Overall Description of the issue and Affected Services: The Yotpo Reviews and Ratings on-site widgets might fail to load for certain Shopify merchants
Start Time: October 1, 2021 - 18:20 (UTC)
Business Impact:
The Yotpo Reviews and Ratings on-site widgets might have failed to load for certain Shopify merchants.
We apologize for the inconvenience and appreciate your patience while our engineering teams are working to resolve the matter.
If you have any further questions or concerns, please feel free to reach out to us by live chat or by submitting a support case.
The Yotpo Support Team
Posted Oct 01, 2021 - 22:42 IDT
This incident affected: Reviews and UGC (Widgets, Batch requests, JS & CSS).