Payment Processor Issues: Heartland
Incident Report for Olo
Resolved
This incident has been resolved.
Posted Jan 24, 2022 - 10:34 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2022 - 09:56 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 24, 2022 - 08:14 EST
Investigating
We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.
Posted Jan 24, 2022 - 08:14 EST
This incident affected: Partners (Payment Processing Partners).
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