Page Loading Delays

Incident Report for Screeners

Resolved

This has been resolved.

Posted Dec 17, 2020 - 19:23 PST

Update

This has been resolved.

Posted Dec 17, 2020 - 19:23 PST

Update

Response times have returned to normal. Our engineering team is closely monitoring to prevent any further service interruptions.

Posted Dec 17, 2020 - 15:42 PST

Monitoring

Response times are currently improving. Our engineering team is still working to resolve the underlying issue.

Posted Dec 17, 2020 - 15:14 PST

Update

We are continuing to investigate this issue.

Posted Dec 17, 2020 - 14:33 PST

Investigating

We can confirm that Screeners is experiencing elevated error rates that are causing pages to load slowly or be unresponsive. Our engineers are currently investigating the cause of this.

Posted Dec 17, 2020 - 14:30 PST

This incident affected: Screeners App (Web Application, SafeStream).