Connector Run Failures

Incident Report for Cisco

Resolved

This incident has been resolved.

Posted Jul 26, 2022 - 07:33 CDT

Update

All environments have received the fix. Monitoring connector runs continues.

Posted Jul 26, 2022 - 07:23 CDT

Monitoring

A fix has been implemented and connector runs are being monitored for recovery.

Posted Jul 26, 2022 - 07:18 CDT

Identified

The issue has been identified and a fix is being deployed.

Posted Jul 26, 2022 - 06:43 CDT

Investigating

Elevated failure rates of connector runs have been detected and the team is currently investigating.

Posted Jul 26, 2022 - 06:36 CDT

This incident affected: US - 1 (Connector Runs), EU (Connector Runs), US - 2 (Connector Runs), KP - 1 (Connector Runs), KP - 2 (Connector Runs), KP - 4 (Connector Runs), KP - 5 (Connector Runs), US - 3 (Connector Runs), L - 1 (Connector Runs), USS - 1 (Connector Runs), EUS - 1 (Connector Runs), IN - 1 (Connector Runs), UST - 1 (Connector Runs), EUT - 1 (Connector Runs), and CA - 1 (Connector Runs).