Performance issues across multiple applications.

Incident Report for VitalSource

Resolved

This incident has been resolved.

Posted 6 months ago. Nov 05, 2024 - 10:59 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 6 months ago. Nov 05, 2024 - 10:53 EST

Identified

The issue has been identified and a fix is being implemented.

Posted 6 months ago. Nov 05, 2024 - 10:45 EST

Investigating

We are investigating an issue impacting multiple applications.

Posted 6 months ago. Nov 05, 2024 - 10:41 EST

This incident affected: V3/V4 APIs, VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations, Bookshelf Online, Manage Platform, Store, Sampling and Ecommerce Platform, VitalSource Explore, Analytics, Acrobatiq, Verba Collect, Verba Connect, Verba Compete, and Verba Compare.