Users are receiving errors when submitting an Auto Super batch

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from submitting an Auto Super batch.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Nov 24, 2020 - 01:17 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Nov 24, 2020 - 00:53 UTC

Investigating

We’re currently aware of an issue preventing users from submitting an Auto Super batch. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Nov 24, 2020 - 00:16 UTC

This incident affected: Xero Platform and Settings.