Degraded Password Manager Service
Incident Report for JumpCloud
Resolved
This incident has been resolved.
Posted May 03, 2023 - 13:18 MDT
Monitoring
A fix has been implemented and we are monitoring the results. Users will be prompted to update their Password Manager Desktop App to version 0.5.128, which will resolve display issues.
Posted May 03, 2023 - 13:04 MDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 03, 2023 - 11:50 MDT
Investigating
We're currently investigating reports of display issues for the Password Manager Desktop App. The Browser Extensions and Sync mechanisms still function normally. We are investigating the cause of the issues currently, and will update the status event once resolved.
Posted May 03, 2023 - 11:28 MDT
This incident affected: Password Manager.
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