Customers are unable to access their billing and cloud management account (via billing.octopus.com)
Incident Report for Octopus Deploy
Resolved
Resolved. Control Center (billing.octopus.com) authentication is returned to normal.
Posted Oct 12, 2022 - 23:00 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 12, 2022 - 21:46 UTC
Identified
A configuration issue impacted the ability for customer authentication API requests to be verified.
Posted Oct 12, 2022 - 21:46 UTC
Update
We are continuing to investigate this issue.
Posted Oct 12, 2022 - 16:47 UTC
Investigating
We are currently investigating this issue.
Posted Oct 12, 2022 - 15:22 UTC
This incident affected: Octopus.com / OctopusId, Octopus Cloud, and Control Center (billing.octopus.com).