Sage Intacct Import Permissions Error

Incident Report for Cube Software

Resolved

This incident has been resolved.

Posted Jan 10, 2023 - 17:18 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 10, 2023 - 17:10 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 10, 2023 - 17:08 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 10, 2023 - 16:47 EST

Investigating

Sage Intacct imports are returning a "Incorrect Intacct XML Partner ID or password" error message. We are actively looking in to this with Intacct.

Posted Jan 10, 2023 - 16:17 EST

This incident affected: Portal.