The issue has been resolved and no more time outs are being shown. The connection is fully operational again.
Posted Feb 06, 2023 - 17:26 CET
Monitoring
Our monitoring is showing no more time outs since 09:05. Therefore, you should be able to get labels again.
We will be monitoring the DPD service for today.
Posted Feb 06, 2023 - 10:16 CET
Investigating
We are currently investigating an issue regarding DPD giving read time outs when requesting a label. You will notice that you are not get a label for DPD shipments.
We will reach out to DPD for help.
Posted Feb 06, 2023 - 09:18 CET
This incident affected: DPD (DPD Shipping Labels).