FedEx Outage

Incident Report for Shippo

Resolved

This incident has been resolved.

Posted Jul 19, 2021 - 10:17 PDT

Monitoring

We are now observing a low error rate from the FedEx API for label and rating API calls. Overall API latency from FedEx is higher than normal, though it is declining.

Posted Jul 19, 2021 - 09:51 PDT

Investigating

We are experiencing an issue affecting the FedEx API. We will provide updates as we have them.

Posted Jul 19, 2021 - 08:43 PDT

This incident affected: Shippo REST API, Shippo Web Dashboard and Carrier APIs (FedEx).