Support Phone Line
Incident Report for Edmentum
Resolved
We have implemented alternative solutions to mitigate the issue. The phone system is now fully operational. Thank you for your patience.
Posted Jul 05, 2021 - 22:21 CDT
Update
As we do not have a committed time to resolution from our vendor, we are currently exploring alternative options in order to mitigate the issue. We will continue to post updates as they become relevant.
Posted Jul 03, 2021 - 12:52 CDT
Update
We are continuing to work with our vendor. Relevant updates will be posted as they become available.
Posted Jul 02, 2021 - 19:49 CDT
Update
We continue to work through this issue with our vendor.
Posted Jul 02, 2021 - 15:47 CDT
Update
We continue to be in contact with our vendor as they work towards a resolution.
Posted Jul 02, 2021 - 14:01 CDT
Identified
Our phone vendor has identified the issue and are working towards a solution.
Posted Jul 02, 2021 - 13:10 CDT
Investigating
We are currently experiencing an issue with our phone system. We have contacted our phone partner and are working toward a resolution as quickly as possible. Please visit our support site for the other options we have to contact our Support Team.

https://www.edmentum.com/support
Posted Jul 02, 2021 - 11:36 CDT
This incident affected: Edmentum Support (Web and Phone).