Brief connection interruption to the processor which self-resolved.
Posted Jun 15, 2021 - 09:13 MDT
Resolved
After monitoring the traffic for a while we can determine that this was just a quick an isolated event
Posted Jun 07, 2021 - 19:10 MDT
Identified
Processor Connectivity Issue with TSYS SIERRA showed a quick drop in traffic for about a minute at 1:46 MT and affected less that 20 transactions.
Posted Jun 07, 2021 - 14:04 MDT
Investigating
We are aware of an issue that may impact your ability to process transactions or access our websites. The extent of the issue is not yet known, but our teams are assessing the severity of the issue we will provide an update shortly.
Posted Jun 07, 2021 - 13:48 MDT
This incident affected: Production Processing Solutions (Credit Card and ACH Processing, Websites, Mobile, and Card Readers).