OverDrive Performance Issue
Incident Report for OverDrive
Resolved
This incident has been resolved. Search and browsing functionality, including RTL features, are performing as expected.
Posted Apr 02, 2021 - 08:25 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 01, 2021 - 20:28 EDT
Update
We are still actively working to restore RTL functionality and appreciate your patience while we resolve this incident.
Posted Apr 01, 2021 - 14:52 EDT
Update
Browsing and searching functionality has been restored, however an ongoing issue remains with the Recommend To Library (e.g. "RTL") feature. We are continuing to work on the remaining RTL issue and apologize for any inconvenience.
Posted Apr 01, 2021 - 10:24 EDT
Update
Users will not be able to see results when trying to recommend content through your OverDrive website.
Posted Mar 31, 2021 - 18:44 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 31, 2021 - 15:49 EDT
Investigating
We are currently investigating errors and timeouts associated with our Search feature across our platforms.
Posted Mar 31, 2021 - 14:57 EDT
This incident affected: Libby.