Onspring Connectivity
Incident Report for Onspring Technologies
Resolved
Connectivity to Onspring is restored. Thank you for your patience.
Posted Jul 28, 2021 - 05:18 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2021 - 01:26 CDT
Update
We continue to make progress in restoring connectivity to Onspring. Thank you for your patience. We will notify again when connectivity is fully restored.
Posted Jul 27, 2021 - 21:31 CDT
Update
Onspring is currently experiencing a period of extended downtime. This issue began at approximately 1:15pm Central Time today, and we want to assure you that we are doing everything possible to restore full system access as quickly as possible.

We apologize for the inconvenience caused to you and your team members today. Thank you for your patience as we work to restore your access.
Posted Jul 27, 2021 - 18:54 CDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 27, 2021 - 15:05 CDT
Update
We are continuing to investigate this issue.
Posted Jul 27, 2021 - 14:33 CDT
Update
We are continuing to investigate this issue.
Posted Jul 27, 2021 - 14:03 CDT
Update
We are continuing to investigate this issue.
Posted Jul 27, 2021 - 13:26 CDT
Investigating
Onspring users are experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.
Posted Jul 27, 2021 - 13:25 CDT
This incident affected: Web Interfaces (Instances, API), Data Processing (Formula Calculations, Email Messaging, Triggers / Outcomes, Imports / Data Connectors, Search Indexing, Record Saves, Email Sync), and Data Storage (Core Data Clusters, Instance Data Clusters, Files / Attachments).