Legacy Desktop app "failed to load location information" error

Incident Report for Weave

Resolved

This issue is now resolved
Posted 1 year ago. May 08, 2024 - 15:13 MDT

Monitoring

A fix has been implemented. We are continuing to monitor the situation.
Posted 1 year ago. May 08, 2024 - 13:52 MDT

Update

We are continuing to investigate this issue.
Posted 1 year ago. May 08, 2024 - 13:40 MDT

Investigating

We are currently investigating reports that users are unable to log in to our Legacy Desktop app with the error code "failed to load location information. Please make sure you have no unpaid bills or contact support"
Posted 1 year ago. May 08, 2024 - 13:40 MDT
This incident affected: Desktop Application.
← Current Status Powered by Atlassian Statuspage