Degraded Performance with the Recharge API

Incident Report for Recharge

Resolved

This incident has been resolved.

Posted Oct 19, 2021 - 13:04 PDT

Monitoring

We’ve observed elevated error rates affecting the API, checkout admin and merchant portal. We have deployed a fix and are seeing recovery. We’re continuing to monitor the situation.

Posted Oct 19, 2021 - 12:46 PDT

This incident affected: Recharge API, Recharge Customer Portal, and Recharge Merchant Portal.