Intermittent Application Access

Incident Report for Mitel CloudLink

Resolved

This incident has been resolved.
Posted 3 years ago. Sep 09, 2022 - 15:52 EDT

Monitoring

The downstream cloud provider has marked the issue as resolved and we are seeing return to normal operation.
Posted 3 years ago. Sep 09, 2022 - 15:27 EDT

Identified

We're currently seeing a higher than normal error rate when accessing Cloudlink web applications such as Mitel One, MiTeam Meetings, and portals.

This is caused by a downstream cloud provider issue.

We are monitoring for resolution.
Posted 3 years ago. Sep 09, 2022 - 12:58 EDT
This incident affected: CloudLink Authentication Portal, CloudLink Accounts Portal, CloudLink Gateway Portal, MiTeam Meetings, and Contact Center Admin Portal.