Illinois State Tech Alerts

Cherwell Maintenance
Scheduled Maintenance Report for Illinois State University
Completed
The scheduled maintenance has been completed.
Posted Apr 30, 2021 - 20:01 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2021 - 16:00 CDT
Scheduled
Cherwell will be undergoing maintenance to upgrade to the new Incident Form layout. Users are advised to ensure they are logged out of the system by 4:00 PM on the day of maintenance to avoid interruption. Cherwell desktop and web clients, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService) may be unavailable during all or part of the maintenance window.

Start Time – Friday, April 30, 4:00 PM CDT

End Time - Friday, April 30, 8:00 PM CDT

Workarounds - No workarounds will be available.
Posted Apr 22, 2021 - 11:57 CDT
This scheduled maintenance affected: Cherwell ITSM.