The issue has been Resolved -- the fix we applied to mitigate the spike in errors when processing webhook triggers is working as expected. We’ve been monitoring the fix for over 24 hours and feel confident that we can resolve this incident.
We appreciate your patience during this incident and apologies for any inconvenience this might have caused.
Posted Apr 07, 2022 - 11:01 PDT
Update
A quick update on this incident: the fix we applied to mitigate the spike in errors when processing webhook triggers appears to be working as expected. Since this issue is intermittent, we'll monitor this incident for another 16-24 hours before providing another update.
In the meantime, please reach out to our Support Team if you have any questions -- we're happy to help: https://zapier.com/app/get-help
We're very sorry about this incident and any impacts or inconvenience this has caused.
Posted Apr 06, 2022 - 16:43 PDT
Monitoring
Hi everyone!
We're happy to inform you that the root cause of this issue has been identified and mitigated.
We'll continue to monitor this on our side but if you have any questions, please reach out to our support team here: https://zapier.com/app/get-help and we'd be happy to help further!
All the best, Zapier support
Posted Apr 06, 2022 - 07:38 PDT
Investigating
Hi everyone!
We'd likely to inform you that some Zaps may experience errors with missing triggers. It affects all webhook triggers, a few times per day and a very small percentage of incoming hooks fail during a 1 to 2 minute timeframe.
We're currently investigating this issue and working on how to mitigate the impacts. Kindly subscribe to the status page notifications or check this page.
We appreciate your patience while we're getting this resolved, and apologize for any inconvenience.