Learning data delays in LiveInsights

Incident Report for Seismic Software, Inc.

Resolved

This incident has been resolved.
Posted 2 months ago. Mar 14, 2025 - 07:24 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 months ago. Mar 12, 2025 - 07:45 PDT

Update

Customers may continue to see delays in learning data within Liveinsights. Our teams are working with a third party vendor to process all the backlogged data. More current data may start to appear as the backlog catches up.
Posted 2 months ago. Mar 11, 2025 - 16:00 PDT

Update

Customers may continue to see delays in learning data within Liveinsights. Our teams are working with a third party vendor to resolve.
Posted 2 months ago. Mar 10, 2025 - 08:32 PDT

Identified

Due to a delay in the data sync to Liveinsights, Learning progress data may not be reflecting up to date information. Teams are working on ensuring all data is current.
Posted 2 months ago. Mar 07, 2025 - 13:18 PST
This incident affected: LiveInsights.
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* Historical status event information available at https://legacy-status.seismic.com