ActiveTrader and WebSockets API connectivity issues
Incident Report for Gemini Exchange
Resolved
This incident has been resolved.
Posted Feb 23, 2021 - 11:30 EST
Monitoring
Actions have been taken to stabilize WebSocket API services. We continue to actively monitor all services.
Posted Feb 23, 2021 - 10:18 EST
Update
We appreciate your patience as we continue to work to fully stabilize all WebSocket API data feeds.
Posted Feb 23, 2021 - 09:37 EST
Update
Market Data within the ActiveTrader UI has stabilized. We continue to work to stabilize all WebSocket API data feeds.
Posted Feb 23, 2021 - 08:21 EST
Update
We are continuing to investigate issues impacting WebSocket market data. ActiveTrader customers may need to intermittently refresh their browser if data stops updating. We appreciate your patience while we work to stabilize our WebSocket API data feeds.
Posted Feb 23, 2021 - 07:49 EST
Investigating
We are currently investigating intermittent issues impacting our WebSockets API and the chart & order book features on the ActiveTrader Interface. We appreciate your patience while this issue is investigated.
Posted Feb 23, 2021 - 05:14 EST
This incident affected: Gemini ActiveTrader™ and Websockets API.