Users unable to complete a transaction

Incident Report for SecureGive

Resolved

SecureGive was impacted by an issue with one of our transaction processing partners that lasted about 45 minutes this morning. This prevented users from being able to select a payment method to complete their transaction. Additionally, Text Giving users were not able to complete a successful transaction via SMS. All systems are restored and operational.

Posted Feb 10, 2021 - 10:45 EST