User Console Disruption

Incident Report for ESS (Public)

Resolved

This incident has been resolved.

Posted Jan 23, 2022 - 05:56 UTC

Monitoring

We identified a disruption between our user console and backend datastore which lead to an increase of CPU consumption. After performing a short maintenance on our datastore, we were able to restore service to the user console and new account creation workflow. We'll continue to monitor but at this point everything is operational.

Posted Jan 23, 2022 - 01:20 UTC

Update

Part of remediation for this issue will be covered during an upcoming maintenance https://status.elastic.co/incidents/f58dzw0y5psv

Posted Jan 23, 2022 - 00:12 UTC

Identified

We're continuing to review the proper mitigation strategy and will provide an update when we have more details to share.

Posted Jan 22, 2022 - 18:07 UTC

Update

We've identified a connectivity issue between our user console and backend datastores. We're reviewing the proper mitigation strategy and will provide further details shortly.

Posted Jan 22, 2022 - 17:00 UTC

Investigating

We've noticed a drop in successful logins to the user console. We're continuing to investigate and collect more information to triage the issue.

Posted Jan 22, 2022 - 16:03 UTC

This incident affected: Global services (Cloud console).