Naviance Authentication Outage
Incident Report for PowerSchool Products
Resolved
The authentication issue is successfully resolved at this time. We will continue to monitor performance.

We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.
Posted Apr 20, 2021 - 15:30 PDT
Identified
At this time, the third-party authentication service has reported systems are starting to recover for the global issue. Efforts are continuing to restore reservices for all.

We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.
Posted Apr 20, 2021 - 14:23 PDT
Update
At this time, we are continuing to work with our authentication service to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates
Posted Apr 20, 2021 - 12:18 PDT
Investigating
We are currently experiencing an issue with our authentication service. We are aware of the issue and working to resolve it as quickly as possible. We apologize for the inconvenience
Posted Apr 20, 2021 - 10:59 PDT
This incident affected: Naviance.