Slow response for aggregation and payments services

Incident Report for Tink

Resolved

This incident has been resolved.

Posted Jun 16, 2021 - 13:40 CEST

Monitoring

We have this under monitoring and will continue the investigation tomorrow.

Posted Jun 10, 2021 - 17:57 CEST

Update

We are continuing to investigate this issue.

Posted Jun 10, 2021 - 15:28 CEST

Update

Improvements are intact and services are back at normal levels. We are still investigating the issue to identify the root cause.

Posted Jun 10, 2021 - 15:25 CEST

Update

We are still investigating the issue, but we are seeing improvements in response times due to actions taken along the way.

Posted Jun 10, 2021 - 14:24 CEST

Investigating

Users are affected by this with slow aggregations and payment attempts. We are investigating what might the cause to this.

Posted Jun 10, 2021 - 13:58 CEST

This incident affected: Payments.