All Metrics processing delayed for members

Incident Report for WHOOP

Resolved

This incident has been resolved.

Posted Dec 21, 2021 - 15:22 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2021 - 15:02 EST

Identified

We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

Posted Dec 21, 2021 - 14:52 EST

This incident affected: Mobile App Features (Data uploads & processing) and Platforms (Web App).