'You shouldn't surf here' message when entering start.exactonline.be
Incident Report for Exact System
Resolved
Some customers were experiencing problems entering the login page start.exactonline.be. They received an 'You shouldn't surf here' message. This is antivirus software related. You can whitelist the Exact Online website in the settings of your virus scanner. Please contact your antivirus software provider if the problem keeps occurring.
Posted May 18, 2022 - 14:12 CEST
Investigating
Some customers are experiencing problems entering the login page. They receive an 'You shouldn't surf here' message. It seems to be virus scanner related. You can whitelist the Exact Online website in the settings of your virus scanner.
Posted May 17, 2022 - 10:37 CEST
This incident affected: Exact Online - Belgium (Boekhouden, Uren & Facturen, Handel, Productie, Accountancy, Mijn [Kantoor], Scan & Herken, Digitale Brievenbus, Exact API, Exact Bouw).