Fuze Incident - Issue with Fuze Community
Incident Report for Fuze
Resolved
This incident has been resolved.
Posted May 12, 2021 - 08:16 EDT
Monitoring
Salesforce service is now back online.

You may now resume to using Salesforce in creating new or updating existing requests.

We will continue to monitor further updates from Salesforce website
Posted May 11, 2021 - 20:08 EDT
Identified
Due to an ongoing Salesforce outage admins may be unable to access Fuze Community.

Please continue to use the Fuze Help Center for knowledge documents.

If you need assistance from our support team please contact us by telephone:

U.S. Toll Free +1 866 379 9442
United States +1 617.603.2299
Australia +61 2 8607 8029
France +33 97 518 6686
Germany +49 32 22 109 6038
Greece +30 211 198 3039
Ireland +353 76 888 7202
Israel +972 3 763 0658
Italy +39 02 94 75 2581
Japan +81 34 589 4674
Netherlands +31 20 241 0144
United Kingdom +44 330 808 0131

Thank you for your patience while we work to get this issue resolved.
Posted May 11, 2021 - 17:51 EDT
This incident affected: Admin Services - Global (Fuze Help Center).