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PROS Alert : Service degradation detected
Incident Report for PROS
Resolved
Dear Partners,

Please be advised that currently, the service is operational. The applications are now working as expected.
We will continue to monitor the application and investigate the root cause. We will share a more thorough analysis when our investigation is complete.

Sincerely,
PROS Support
Posted Sep 26, 2022 - 05:28 UTC
Monitoring
Dear Partners,

Please be advised that currently the service is operational and we are continuing to closely monitor the situation.

Sincerely,
PROS Support
Posted Sep 25, 2022 - 11:47 UTC
Update
Dear Partners,

Please be advised that the overall conditions have improved and traffic should return to normal as we will continue to monitor closely the situation and keep updating you further.

Sincerely,
PROS Support
Posted Sep 25, 2022 - 11:23 UTC
Investigating
Dear Partners,

We are reaching out to inform you we are currently experiencing a service disruption that is causing an increase in response time and might affect the service for some users.
The Team is currently investigating and working toward a resolution. We will be providing updates on our progress shortly.
Thank you for your understanding and cooperation!

Sincerely,
PROS Support
Posted Sep 25, 2022 - 11:07 UTC