Intermittent Insta-Charge Issue

Incident Report for DonorPerfect

Resolved

This incident has been resolved! Thank you again for your patience.

Posted May 09, 2023 - 19:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 09, 2023 - 17:06 EDT

Investigating

We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.

Posted May 09, 2023 - 16:30 EDT

This incident affected: DonorPerfect and DonorPerfect Online Forms.