Webcasting: Q&A module
Incident Report for Kaltura
Resolved
What was the Impact: Q&A module on Webcasting was not available.

Current Status: After restoring normal functionality, our team investigated and identified the issue was caused by a change, which created a memory issue in the servers that operate the Q&A module.

What to Expect Next: This incident is now closed.
Posted May 03, 2021 - 18:18 UTC
Monitoring
What was the Impact: Q&A module on Webcasting was not available.

Current Status: Our team has resolved the temporary issue and restored normal functionality.

What to Expect Next: We are monitoring before closing this incident.
Posted May 03, 2021 - 17:45 UTC
Investigating
What is the Impact: Q&A module on Webcasting is currently not available.

Current Status: Our team is currently investigating in order to restore functionality.

What to Expect Next: The next update will be posted within 30 minutes.
Posted May 03, 2021 - 17:38 UTC
This incident affected: Live.