GDP Event Ingestion Outage
Incident Report for Olo Engage
Resolved
The issue has been resolved. All systems operating as expected.
Posted Oct 02, 2023 - 22:01 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2023 - 20:51 EDT
Identified
We are experiencing database issues affecting the processing of GDP events. We have identified the issue and working on a fix. You may notice issues attempting to update a guests custom fields.
Posted Oct 02, 2023 - 20:41 EDT
This incident affected: Host (Wisely Host iPad App (iOS)), Marketing (Automations), and Guest Data Platform (GDP).
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