Application slowness - EU customers
Incident Report for Atera
Resolved
This incident has been resolved.
Posted Jan 25, 2023 - 08:10 EST
Update
The connectivity has been restored. For hanging browser sessions, we recommend refreshing the page and try to log back in. We are currently monitoring and observing the outcome.
Posted Jan 25, 2023 - 06:57 EST
Update
Although Microsoft reversed a WAN alteration they put in place, some of our customers might still experience login issues. We are currently investigating.
Posted Jan 25, 2023 - 06:34 EST
Monitoring
Microsoft reversed a WAN alteration they put in place, which appears to have resolved the issue. We are now observing the outcomes.
Posted Jan 25, 2023 - 05:40 EST
Identified
There are currently network issues being reported in the Azure environment by Microsoft, which may result in some of our customers experiencing slow application performance. Our team is collaborating with Microsoft engineers to resolve the issue as quickly as possible. For more information please refer to this link : https://azure.status.microsoft/en-gb/status
Posted Jan 25, 2023 - 03:43 EST
This incident affected: Admin Console GUI.