Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
This incident has been resolved on our vendors end and messages are now delivering normally.
Posted Dec 03, 2020 - 20:25 EST
Update
Delays are improving but we are continuing to escalate with our vendor and work toward resolution. We will provide another update by 8:30pm ET at the latest.
Posted Dec 03, 2020 - 16:23 EST
Update
Our carrier is continuing to work on the issue and we are continuing to follow up.
Posted Dec 03, 2020 - 14:33 EST
Update
We are continuing to escalate this issue with our vendor.
Posted Dec 03, 2020 - 13:19 EST
Update
We are continuing to follow up with our vendor. They are working on a fix for this issue.
Posted Dec 03, 2020 - 12:30 EST
Identified
Customers may be experiencing delays with toll free sms outbound traffic to T-Mobile handsets. We're currently engaged with our vendor working toward a resolution.
Posted Dec 03, 2020 - 11:14 EST
This incident affected: United States Messaging Services (Toll-Free SMS - Outbound).
