Open Banking errors

Incident Report for GoCardless

Resolved

We have resolved the issue which caused the errors and do not expect this to occur again.

Posted Jun 05, 2023 - 15:57 BST

Monitoring

We have applied a fix for the errors experienced using Instant Bank Payments, Verified Mandates, and some country specific Merchant Verification. Our engineers are continuing to monitor for any further issues.

Posted Jun 05, 2023 - 15:31 BST

Investigating

We are experiencing errors with Instant Bank Payments, Verified Mandates, and some country specific Merchant Verifications. Our engineers are currently investigating the cause of this issue.

Posted Jun 05, 2023 - 15:25 BST

This incident affected: Payment Pages (Live).