The partner has informed us that the issue has been resolved.
Posted Mar 20, 2022 - 16:56 EDT
Update
An outage of our third-party service provider has resulted in Genius payments being temporarily unavailable. The service provider is investigating the issue and a team is working to resolve.
Posted Mar 20, 2022 - 14:32 EDT
Update
An outage of our third-party service provider has resulted in Genius payments being temporarily unavailable. The service provider is investigating the issue.
Posted Mar 20, 2022 - 13:04 EDT
Identified
An outage of our third-party service provider has resulted in Genius payments being temporarily unavailable. The service provider is investigating the issue.
Posted Mar 20, 2022 - 13:00 EDT
This incident affected: Lightspeed Restaurant (L-Series) (POS), Lightspeed Retail (R-Series) (Integrated Payments), and Lightspeed Restaurant (K-Series) (Lightspeed Payments).