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Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing extract refresh failures in the Tableau Online - United States - East - (prod-useast-b) environment was successful. This incident is now considered resolved.
Posted Apr 05, 2021 - 19:05 UTC
Monitoring
Tableau Engineers have implemented a solution to mitigate the issue causing extract refresh failures in the Tableau Online - United States - East - (prod-useast-b) environment. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Apr 05, 2021 - 17:14 UTC
Investigating
Tableau Engineers are investigating a potential issue within Tableau Online - United States - East - (prod-useast-b) that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Apr 05, 2021 - 16:31 UTC
This incident affected: Tableau Cloud (United States - East - (prod-useast-b)).