Payment processing issues
Incident Report for azupay
Resolved
All daily reports for 24th October have been generated for all clients and are available for download via the Merchant Dashboard.

We apologise for the delay and any inconvenience caused.
Posted Oct 25, 2022 - 17:33 AEDT
Update
The team is continuing to work on the issue and we expect to have the outstanding reports generated by 4pm today.

We will post an update here once the reports have been regenerated successfully.

We apologise for the delay and any inconvenience caused.
Posted Oct 25, 2022 - 12:18 AEDT
Identified
Daily report generation for some clients has been delayed and are not currently available for download through the Merchant Dashboard. We have identified the issue and we are currently working on a fix.

We will post an update here once the reports have been regenerated successfully.

We apologise for the delay and any inconvenience caused.
Posted Oct 25, 2022 - 09:43 AEDT
This incident affected: dashboard.