Akamai Control Center Availability
Incident
Report for Akamai
Postmortem
Customers and partners can find an incident summary report, here: Link.
Resolved
We can confirm that the issue is now resolved as of 01:45 UTC on March 21, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO or reaching out to Akamai Support.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Monitoring
We have implemented a fix for which we believe may have caused this issue as of 00:00 UTC on March 21, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO.
Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AbBCW3SQO.
Update
We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
Update
We are continuing to investigate this issue. We will provide an update within the next 30 minutes.
Investigating
We are investigating an emerging issue with Akamai's Control Center. We are actively investigating the issue and will provide another update within the next 30 minutes.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
This incident affected: Customer Service (Akamai Control Center).