Elevated error rates for some SparkPost Enterprise customers injecting via SMTP in the US region.
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted May 19, 2023 - 16:15 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 19, 2023 - 14:51 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 19, 2023 - 13:16 EDT
Investigating
We are experiencing an elevated level of SMTP errors for some SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors.
Note: This issue does not impact our customers hosted in the EU.
Note: Outbound message delivery is not impacted.
Posted May 19, 2023 - 12:30 EDT
This incident affected: SMTP API (SMTP API - USA).
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