Automated Messages Not Generating

Incident Report for Blackboard Inc.

Resolved

Our development team has resolved the issue and all attendance calls will continue going out successfully for those affected by this mornings issue.

Posted Apr 21, 2022 - 13:52 EDT

Investigating

Our development team has discovered an issue that caused attendance messages not to go out for a small subset of clients. Manually created messages are still being created and delivered as normal and can be found the the Message Tracking Report.

Posted Apr 21, 2022 - 12:33 EDT